Warranty

Garage Door Prime Repair Warranty

At Garage Door Prime Repair, we stand behind our work and the products we install. We are committed to providing high-quality, reliable, and long-lasting garage door solutions for our customers. Our warranty ensures peace of mind, covering both garage door openers and labor for all our installation and repair services.

Our Warranty Coverage

Lifetime Warranty on Garage Door Opener Motors
We offer a Lifetime Warranty on all garage door opener motors installed by Garage Door Prime Repair. This means your opener’s motor is protected for the entire duration of its lifespan, ensuring you receive long-term reliability and performance.

Covers:

  • Manufacturer defects in the garage door opener motor
  • Motor failures due to normal wear and tear

 

Does Not Cover:

  • Damage due to improper use, electrical issues, or accidents
  • Normal wear on other opener components like belts, chains, or sensors
  • DIY repairs or modifications that void manufacturer warranties

 

90-Day Labor Warranty

In addition to our product warranty, we provide a 90-day labor warranty on all garage door installations and repairs. This covers any issues related to the quality of our workmanship, giving you confidence in our expert services.

Covers:

  • Installation errors or adjustments needed due to improper setup
  • Issues arising from labor-related defects within 90 days of service

 

Does Not Cover:

  • Wear and tear on parts such as springs, cables, and rollers
  • Damage caused by misuse, accidents, or extreme weather
  • Repairs performed by another company

 

How to Make a Warranty Claim

If you experience an issue covered under our warranty, contact us right away, and we will inspect, diagnose, and resolve the problem as quickly as possible.

Steps to file a warranty claim:

  • Call us at 478-475-DOOR to explain the issue.
  • Provide proof of purchase (installation date and service records).
  • Schedule an inspection with one of our technicians.
  • If covered, we will repair or replace the faulty component at no cost.

 

Why Choose Garage Door Prime Repair?

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